If you are having problems downloading items from the internet – including PDFs, programs or some websites: First try resetting your security settings back to their default levels. You can do this by:

• Open Internet Explorer
• Click Tools
• Click Internet Options
• Click the Security tab
• Click Reset all zones to default level
• Click OK
• Close Internet Explorer
• Open Internet Explorer

More detail on this reset can be found on Microsoft’s Support Article 923737 Alternative – run the Fixit from Microsoft that can be found here: http://support2.microsoft.com/mats/ie_performance_and_safety/