Small businesses are facing huge problems when it comes to spyware infections --.but their troubles could open up doors for channel partners to offer managed services in order to help alleviate the issue, says the Computing Technology Industry Association (CompTIA).
In a recent survey commissioned by CompTIA and conducted by Washington, D.C.-based consultancy Kotler Marketing Group, which polled 537 non-IT employees at businesses with 10 to 200 computer users, more than one in four end users reported having their productivity impacted by a spyware infection during the past six months. Of these, more than one-third reported multiple spyware infections.
According to Steven Ostrowski, director of corporate communications at Oakbrook Terrace, Ill.-based CompTIA, lack of training seems to be behind much of the spyware problem. "Users don't know oftentimes how to compute safely, how to do e-mail the proper way, and that they shouldn't open certain e-mail attachments or visit certain web sites," Ostrowski explained. He added that education has to become more of a business issue rather than a responsibility that sits on the shoulders of the IT department. "The human element continues to be probably the biggest factor in computer security issues that companies are facing...but it has not resonated with a lot of companies that they need this educational component."
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Posted by Annette King
in Adware, Spyware and Trojans
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