Best Western database hack exposes info on 8m customers
Thursday, August 28. 2008
Hotel chain data heist latest in string of major security leaks.
The global hotel chain Best Western has had its network security breached, leading to full details of thousands of its customers being harvested and made available for sale on hacker websites. The haul of sensitive information is one of the biggest in a wave of data leakage scandals over the past few months, and the discovery followed hot on the heels of yet another example, with an archiving firm specialising in banking data found to have allowed data on thousands of bank customers to leak out, via insecure retirement of hardware.
The Best Western incident was uncovered by Scottish newspaper the Sunday Herald, whose report suggests that login codes were acquired by implanting a trojan on hotel systems, and then used to access and download customer databases. Hackers made off with as many as 8 million separate records, relating to bookings made since 2007 and including complete details of customers' home addresses, phone numbers, employment details and travel plans, in what the article aptly describes as 'a complete identity-theft kit'. The full report is at the Sunday Herald here.
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