Yes, it looks like real malware has finally come to Macintosh, and Apple is blowing off users who call for support for the problem. But I'm sure Apple is doing it with style, and that's what really matters. The style of the day is unaccommodating.
If you're not already angry about something, read Ed Bott's blog at ZDNet to see how Apple is handling what appears to be the first real outbreak of malware on Apple Macs in the OS X era. An AppleCare support rep tells Ed that a notice from management tells them that "...we're not supposed to help customers remove malware from their computer."
Continue reading "Microsoft helping to stop malware, while Apple blows off malware victims who contact them"