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ESET Internet Security

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Providing more protection than ever before against the latest cyberthreats and attacks.

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Carbonite Personal FAQs

How does Carbonite compare to other backup services?

Carbonite restoring your backed up files fast – and foolproof. Since you back up your files so that you can restore them when you need them the most, Carbonite focused on making our restore process the easiest in the industry. You can begin restoring files instantly – right from your desktop or go to Carbonite.com. You don’t need to wait for us to prepare your backed up files – they’re always available and waiting to be recovered. Carbonite automated ‘Restore Manager’ feature walks you through the process. And if you ever need to shut down your computer or lose your Internet connection during a restore….Carbonite will pick up right where it left off once you’re reconnected to the Internet. Carbonite gives you easy access to your backed up files – anytime, anywhere. Once your files are backed up by Carbonite, you’ll be able to securely access them from any computer by logging in to your account. In addition, you can download one of Carbonite’s free mobile apps to access your files on-the-go, or sync files across all your devices. Carbonite put no limits on your backup storage space. There are THREE Personal plans, you don’t need to worry about choosing which of your files are important enough to back up and which you’ll have to leave to chance; these plans give you as much space as you need for your backup. We wanted it to be simple to use and offer support where we can. Carbonite is designed to be simple and hassle-free, but if you ever have questions, or need customer support, you can call us or Carbonite for help. We offer free support via phone, email and live chat. Carbonite support channels are available to all our customers – and like us, all Carbonite reps are located in the United States.