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How do I know ESET Smart Security is updating correctly?
By default, ESET Smart Security checks every hour for a new update and is updated at least once a day with new virus definitions and occasional program updates. To verify that the latest virus signature updates have been received, follow the steps below.
Updating the virus signature database
1. Open ESET Smart Security by clicking the icon 
in your Windows system tray or by clicking Start → All Programs → Eset → ESET Smart Security.
2. The ESET Smart Security window will appear. Click Update on the left-hand menu.
3. The Update window appears. The Update status should read: Update is not necessary - Virus signature database is up to date. (See Fig. 1-1 below).
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If the message above is displayed, you are finished. If it is not displayed, click Update virus signature database now.
If the virus signature database successfully updates, you are finished. If you receive an error regarding an incorrect username and password, click Cancel and then click on Enter User name and Password.
Verify that your username and password are entered correctly. The following are EXAMPLES only:
Username: AV-1234567
Password: abcde12345
NOTE: Please remember to enter your username and password exactly as they are written. The username and password are case sensitive and the hyphen in the username is necessary. The password is ten characters long and all lowercase. If you are copying and pasting, make sure a blank character is not being included in the string. Also, we do not use the letter L in passwords (use the number one (1) instead), a big 0 is the number zero (0), a little o is the letter o.
Click OK and try to update again by clicking Update virus signature database now. Related NOD32 FAQ Category:
Business Edition/ESET NOD32 Antivirus v3.0
Related NOD32 FAQs:
How do I upgrade from version 2.7 to version 3?
Do I want the 32 bit version or the 64 bit version?
Can I change how often ESET Smart Security attempts to update?
An Error loading NOD32 scanner message is displayed during installation. What's wrong?
What is Anti-Stealth?
After installation, my computer locks up. It freezes on startup. What happened? (Norton Symantec error)
What does that GLE error code mean?
How do I enable all of the capabilities within the ESET Smart Security On-Demand scanner?
An Error loading NOD32 scanner message is displayed during installation. What's wrong?
How Do I remove/configure Scheduled Tasks On My Workstations through ESET Smart Security Remote Administrator?
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