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ESET Internet Security

Bringing you the BETTER way to stay safe online

Providing more protection than ever before against the latest cyberthreats and attacks.

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Remote Computer Support Services for Home Users

computer supportTry our remote support services!

FASTER, CHEAPER, SAFER!

AND…. all performed in the convenience of your own home from our office!

We have you install a ‘one time use program’ into your computer and that allows one of our technicians to work on your computer by logging into your PC.

We offer several types of remote support services to help your PC run the best it can!

Our Technicians are American & US Based! Computer Security Solutions’ offers Remote Computer Support Services saves you time – most computer repair shops require you to bring in your computer and leave it with them. We access your computer wherever you are. This makes our work easier, faster and cheaper – plus, you save gas (and the planet)!
  • Watch while we work

    – Feeling a bit insecure about what they are doing with your files of important documents and personal photos? Not worry with us as you are free to watch us work on your machine!
  • Saves you money
  • – Extends the life of your PC or costly repair bills
Step 1. Buy any of the support services below by clicking on the button next to the service that you want and checkout of our online store. Step 2. Call our office to schedule the computer support service when you can be in front of your computer 877-886-6332 Step 3. Be available at appointment day and time by phone for our technicians to contact you to get started! Step 4. Enjoy the increased performance of your PC and tell your friends about us!

Basic PC Tuneup

Basic Tune Up Service $49.00 Recommended for all computers that are running slower then it use to. Standard PC TuneupWhat we do:
  • Adjustment to your computer’s system settings for a faster and smoother performance
  • Update your PC with the most recent updates to guard against security threats
  • Hard drive data Registry Clean up
Additionally, we clean UP your computer and clean OUT the programs that are not working or are outdated. Update programs of virus definitions and install and run a clean up program. We also kick off any windows updates and educate you on what you need to know to keep your computer running smoothly.   How long does it takes: no more than 30 minutes (Service is performed by us remotely logging into your computer. The service is performed in 30 minutes or less) If the service time ends up taking more than the 30 minutes, you will be charged the Advanced Tuneup Service fee which is $10.00 more. IF you are not sure if your computer needs the basic tune up or the advanced tune up just give us a call and we can discuss your needs. After you buy this product please call our office at 877-866-6332 to arrange for this service to be performed.
 

Advanced PC Tuneup

Advanced Tune Up Service $59.00 This program is recommended for any computer that is 2+ years old. What we do:Advanced PC Tuneup for Home Users In addition to the items of the Basic Clean Up Service listed above, wee also include the removal and replacement of existing security software in the package. How long does it takes: Average time is 30 to 60 minutes but could take longer Buy this service now. (Service is performed by us remotely logging into your computer. The service is performed in 30 minutes or less) IF you are not sure if your computer needs the basic tune up or the advanced tune up just give us a call and we can discuss your needs. After you buy this product please call our office at 877-866-6332 to arrange for this service to be performed.
 

Standard Virus Removal Service

Standard Virus Removal Service $79.00 If you suspect you have in infection, or are getting popups, redirections, browser windows opening without you clicking on links etc, this is the service you need! Standard Virus RemovalWhat we do: We remove a simple virus! Additionally we will do the Advanced Tune Up Service’ How long does the service take: Average time is 60 to 90 minutes but could take longer We are unsure on the length of time that this service will take but you will only be charged this amount. However, if after 2 hours of work we may have to come to the conclusion that we will not be able to remove the virus remotely. If that is the case, we will let you know that you will need to take your computer in for service or recommend what you could do. There will be a minimum charge of $29 for our attempt. Virus removal $59 – min. charge $29 — if we can’t remove (The % of viruses that we have NOT been able to remove in the last 2 years is less than 1%) Contact our office by telephone after you purchase this product. We will do our best to get you scheduled the same or next business day to arrange a convenient time to perform the system maintenance. After you buy this product please call our office at 877-866-6332 to arrange for this service to be performed.
 

Advanced Virus Removal Service

Advanced Virus Removal Service $89.00 You know you have the bad one… the virus that everyone is talking about. What we do: We remove the advanced virus! Additionally we will do the Advanced Tune Up Service’ on your PC How long does the service take: Average time is 60 to 120 minutes but could take longer depending on the virus. This service is only performed by our top level technicians that have been in the field for more than 15 years. We are unsure on the length of time that this service will take but you will only be charged the $89.00 fee. However, if after 2 hours of work we may have to come to the conclusion that we will not be able to remove the virus remotely. If that is the case, we will let you know that you will need to take your computer in for service or recommend what you could do. There will be a minimum charge of $29 for our attempt. Virus removal $89 – min. charge $29 — if we can’t remove (The % of viruses that we have NOT been able to remove in the last 2 years is less than 3%) After you buy this product please call our office at 877-866-6332 to arrange for this service to be performed.
 
 

We are an American company that is located in Colorado and all our staff and technicians are American & US Based!

  *This is a prepaid service. You must be able to get connected to the Internet without dial ups. If you have a dial up connection, please make arrangements to take your laptop to a faster location so the service can be performed.