Need a fast answer? Go to our FAQ section first (common questions are answered there.) If you need our technical support team, please fill in the following information into the form and click the “Submit” button (the fields marked with asterisk (*) are mandatory). For faster service be sure to include all previous messages you have interchanged so far with us.
BEFORE YOU FILL IN THE FORM BELOW – Consider this:
1. Our most common answers are found on our Frequently Asked Questions section on our website.
2. If your username and password are not accepted in the software, please make sure that:
- Check you have the entered your username and password correctly with our spaces and note… (they are case-sensitive)
Need your software username and password to renew?
Open the software and on your keypad do ‘CTRL + u’ at the same time. The username and password fields will appear in the box on your screen.
- Also please be sure to download the correct product and double check that you have the correct version. Remember there is a ‘Home’ version & ‘Business’ version of most products.
Free support by phone is limited 877-886-6332 during business hours.
We provide free support for installation of our software onto a CLEAN infection free computer.
We are happy to remove the infection for you by doing a remote login into your computer. This is a prepaid service from our remote support services and you will be charged our Standard Virus Removal Service $79.00 – Learn more about this service HERE!
You will need to uninstall any other antivirus software BEFORE you install any of the ESET products. How to uninstalling the other antivirus product properly?
We can only help you if you are our client and you have purchased from us – We are:
Computer Security Solutions
(The Home of BetterAntivirus.com)
Submit a helpdesk ticket
Call : 877-886-6332
Looking for the manufacturer’s contact details?
ESET’s Online Support is found here:
Or by phone: 619-876-5400
Contact our support team here