How to find your renewal information

Renewal of your license is important to continue to receive updates from ESET – here is how to renew.

You can click the link from the email we sent you as a renewal reminder – or – you can login to retrieve your license information.

Login from the Home Page of our website

Login from the Home Page of our website

As an alternative login, you can visit our ESET Store Login Page:

Alternatively login from the store login page

Alternatively login from the store login page

When you login, you will find your “Account Home Page”:

When you login to your account, you can change your password, update your address, or view order history.

When you login to your account, you can change your password, update your address, or view order history.

Clicking into Order History, you can see your last orders:

Inside your order history, you can see your last orders

Inside your order history, you can see your last orders

Find your license information within your order notes:

Scroll down to find the license username, password, expiration + license type.

Scroll down to find the license username, password, expiration + license type.

ESET Smart Security takes top marks in AV-Comparatives

2014-11-12 21_28_17-Performance Test Suites - avc_per_201410_en.pdfNovember 2014 – in a test be renowned antivirus test lab – AV-Comparatives – ESET Smart Security 8.0 took top honors for every test, including how performance on the PC was impacted for file copies, installing/uninstalling software, opening and running Office documents and downloading files (to name just a few of the tests applied.

Products tested in this AV-Comparatives test were:

  • AhnLab V3 Internet Security 8.0
  • avast! Internet Security 2015
  • AVG Internet Security 2015
  • AVIRA Internet Security 14.0
  • Baidu Security Suite 4.0.9
  • Bitdefender Internet Security 2015
  • BullGuard Internet Security 14.1
  • Emsisoft Internet Security 9.0
  • eScan Internet Security Suite 14.0
  • ESET Smart Security 8.0
  • Fortinet FortiClient 5.0.9
  • F-Secure Internet Security 14.115
  • Kaspersky Internet Security 2015
  • Kingsoft Internet Security 2013.SP7.5
  • Lavasoft Pro Security 11.4
  • McAfee Internet Security 2015
  • Panda Internet Security 15.0
  • Qihoo 360 Internet Security 5.0
  • Sophos Endpoint Protection 10.3
  • ThreatTrack Vipre Internet Security 2015
  • Tencent QQ PC Manager 8.10
  • Trend Micro Titanium Internet Security 8.0

Security suites were rated on a number of factors including overall impact results with default settings under Windows 8.1 64-Bit.

For the full report, please view the PDF report here.

Help – I can’t download anything from the internet?

If you are having problems downloading items from the internet – including PDFs, programs or some websites:

First try resetting your security settings back to their default levels. You can do this by:

  • Open Internet Explorer
  • Click Tools
  • Click Internet Options
  • Click the Security tab
  • Click Reset all zones to default level
  • Click OK
  • Close Internet Explorer
  • Open Internet Explorer

More detail on this reset can be found on Microsoft’s Support Article 923737
Alternative – run the Fixit from Microsoft that can be found here: http://support2.microsoft.com/mats/ie_performance_and_safety/

20141111_09_01_41_Fix_Internet_Explorer_issues_to_make_IE_fast_safe_and_stable

ESET takes VB100 number 86

ESET VB100 Win #83In June 2014, ESET took Virus Bulletin number 86 – once again, claiming the top award from Virus Bulletin – several competitors failed for either missing threats of false positives.

This particular test took place on Windows Server 2014 and there were 29 products tested – most passed and gained the coveted VB100 awards, but here are a list of those that did not pass:

Notable Failures:

  • Commtouch (formerly Authentium) [fail = 1 False Positive]
  • Kingsoft Anti-Virus [fail = 1 False Positive]
  • Maya PremiumAV [fail = 10 False Positives]
  • MSecure MalwareSecure [fail = Wildlist Misses]

Customers running Windows Server 2012 can feel confident that ESET NOD32 Antivirus will provide industry leading protection from malware, both new and old.

Launching our ESET Rewards Points Program

our_reward_program_10913342_s

No Card Necessary!

Computer Security Solutions is now offering a rewards program to say thank you to all our customers at BetterAntiVirus.com

This year marks our TENTH year of being a partner of ESET and we know that we would not continue to offer this product line without your support and returning business year after year!

Our new loyalty rewards points is a way to express our appreciation for the years that you have chosen BetterAntiVirus.com to provide you the ESET products along with the other computer services we offer.

Here are the fastest and easiest ways to earn the most points:

  • Purchase a new or renew an ESET product (1 point for each full $ of sale)
  • Purchase an add on product such as Carbonite (1 point for each full $ of sale)
  • Purchase a remote Tune Up Service (1 point for each full $ of sale)
  • Create an online store account with us (100 points)
  • Your first order within our store (50 points)
  • Like us: https://www.facebook.com/CompSecGlobal (25 points)
  • Leave a recommendation on our Facebook page (50 points)
  • Write a review for our services/products on our website Page (25 points)

 

Points will be added to your account after each or any of the above are completed. Your points will be available for you to redeem on your next purchase.

 

Enjoy – CSS Team

ESET announcement regarding Windows XP End of Life

xpMicrosoft® recently announced that as of April 8, 2014 they will stop supporting the Windows® XP operating system. This means that next week Microsoft will no longer provide security updates, feature enhancements or technical support for Windows XP users. Without upgrades or support, XP users face an ever-increasing risk of intrusion, infection and security breaches.

At ESET®, we recognize that your customers may have ongoing business requirements that warrant the continued use of legacy systems such as XP. To support a managed and secure transition to a more current operating system, ESET confirms that we will continue to support Windows XP in our current business (and home) products through April 30, 2017.

To learn more about the implications of XP use beyond Microsoft’s patch support please see the following articles:

Should you have any questions or require additional assistance regarding the content within this email, please contact us.

Sincerely,

Tom Berger
ESET North America

ESET Knowledgebase article on XP Support

ESET takes Virus Bulletin VB100 Award #83

ESET VB100 Win #83In December, ESET took Virus Bulletin number 83 – once again, claiming the top award from Virus Bulletin – several competitors failed for either missing threats of false positives.

This particular test took place on Windows 8.1 and there were 44 products tested – most passed and gained the coveted VB100 awards, but here are a list of those that did not pass:

Notable Failures:

  • eScan Internet Security Suite [fail = Wildlist Misses]
  • Ikarus anti.virus [fail = Wildlist Misses]
  • K7 Total Security [fail = Wildlist Misses]
  • Maya PremiumAV [fail = 14 False Positives]
  • Msecure MalwareSecure [fail = Wildlist Misses
  • Norman Security Suite 10 [fail = 1 False Positive]
  • Total Defense Internet Security Suite [fail = 1 False Positive]

Customers running Windows 8.1 can feel confident that ESET NOD32 Antivirus 7 will provide industry leading protection from malware, both new and old.

one ring scam – do NOT return that phone call…

The one ring scam - You missed a call!You may have heard of the “one ring scam” – it’s a group of scammers phoning your cell-phone, home-phone or other phone number – they let it ring once and hang up – which means the call costs them nothing, but when you return the call, you get hit with all sorts of phone charges… well some of the hype is real, some is not – learn the full details about the One Ring Scam from Computer Security Solutions!

Upgrade to the Latest Version

ESET’s upgrade policy is different from most antivirus vendors – they work on the principle that if you have a active license, you SHOULD be able to have the latest version of the software.

This means, periodically, and at a minimum when you purchase a RENEWAL for your ESET license, you should check if you have the latest version. If you do not, you can download it.

For example…. let’s say you just just renewed your ESET EndPoint Antivirus – your business antivirus… you are entitled to run the latest Endpoint Antivirus – not Endpoint Security. So – if you’re not running the latest version – please download and install it.

How to check if you’re running the latest version…

1. Open your ESET program – this can be found in your Windows Menu, All Program, ESET folder – or – right-click on the ESET icon in the system tray – and select “Open ESET Endpoint Antivirus” – the text may differ, depending on which product you have.

Open your ESET program

Open your ESET program

2. Once you have your ESET program open – select the “Help and Support” tab on the left-hand side of the screen:

Click the "About ESET Endpoint Antivirus" link in the main section of the window

Click the “About ESET Endpoint Antivirus” link in the main section of the window

3. click the “About ESET Endpoint Antivirus” link – in the “Additional Information” section of the main screen.

4. Look for the “version” number:

Look for the "Version" which will be near the top of this screen.

Look for the “Version” which will be near the top of this screen.

5. Compare this version to the latest available through our download site – if you are a major version out of date – say you’re running v6 and the latest version is v7 – we recommend planning your upgrade as soon as possible. Please note; ESET upgraded the software to offer YOU better protection and the upgrade to the latest version is FREE!

Please Note: ESET antivirus for Business may be a major version different from the Home edition – even though the same protection is present, the home + business versions have differing release schedules + version numbers!

Carbonite special until the end of the Jan 2014

For our loyal clients who value peace of mind, we’re offering Carbonite backup software at an amazing discount until the end of the year!

We have become a partner of Carbonite backup software because you told us that you needed an affordable backup solution for your home and office.

Why did we pick Carbonite?

  • Unlimited GB at a low price
  • Easy to install then Carbonite backs up your files automatically and continually
  • Unlimited backup space for photos, documents, music and more
  • Your files are encrypted and backed up safely offsite
  • Easy file recovery anytime or anywhere
  • Free support US support

 

You also said you wanted the backup offer without the bundle.  So for a limited time, we are offering Carbonite backup at a discount without a bundle!

We are discounting all Carbonite backup protection at 20% off MSRP until the end of January 2014 (Offer extended).

We have created you ‘quick buy links’ for Carbonite Home and  Carbonite Business below. Also available at this discount are: Carbonite HomePlus & Carbonite HomePremier and f Carbonite BusinessPremier.

Call us to discuss what your needs are and we will be happy to give you a price over the phone at no obligation  – 877-886-6332 – we’ll be happy to help you decide the best Carbonite backup solution for your backup needs!


Carbonite Home – 1 PC/Mac:
Carbonite-Home-300x300

1 Year = $47.99

2 Years = $104.49

3 Years = $119.99

 


Carbonite Business – 250Gb: Unlimited Computers:
Carbonite-Business-300x300

1 Year = $183.99

2 Years = $330.39

3 Years = $467.99



Also available – larger business plans, home plus and much, much more… call us for details: 970-744-7300