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What is a Mirror Image backup?

May 7, 2014

Simply put, a mirror Image backup adds an extra layer of protection by creating a copy or "mirror image" of your computer by backing it up to an external hard drive that you provide. Your Mirror Image backup includes your entire computer. (Not just the files and...

Can I use Carbonite Backup to back up my external hard drive?

May 7, 2014

Sure, if you buy the Carbonite Plus or Carbonite Prime, you can include ONE external hard drive in your online backup. Carbonite will scan your external hard drive for files that are not already backed up online and will add those files to your backup. Did this answer...

What type of computer will Carbonite work with?

May 7, 2014

The Carbonite Basic plan is available for both Windows & Mac. XP, Vista, Windows 7, Windows 8 Intel-based Macs with OS X 10.6, 10.7, 10.8 or 10.9 The Carbonite Plus and Prime plans are available for Windows only. (Sorry) XP, Vista, Windows 7, Windows 8  ...

How do I get my files back?

May 7, 2014

Carbonite makes it really easy to restore your files when you need them. Whether you need a single file or all your files, the Carbonite restore manager will guide you through the process. Carbonite Personal Prime customers also get the added benefit of having a copy...

Is Carbonite Backup secure to use?

May 7, 2014

Carbonite is absolutely and completely secure! With our business name being " Computer SECURITY Solutions ", we have a responsibility to make sure that we offer you ONLY products and services that we KNOW are the best on the market. SECURITY IS OUR MIDDLE NAME! All...